Careers

We seek a dynamic, experienced part-time Sales Associate to join our team in Brooklyn. Candidates must be available 2-3 days, including one weekend day; and must be based in NYC.

Responsibilities:

Maintain the highest degree of
customer service

Ensure store presentation and operating standards meet expectations

Develop and maintain a strong knowledge of our POS system

Develop and maintain a high level of product knowledge

Other inventory and operations duties

Successful Applicants Will:

Have an interest in Pilgrim Surf + Supply and an understanding of the company culture

Be able to multitask and self-motivate, must be a team player

Be comfortable in a public-facing role and in a fast-paced environment

Have a working knowledge of fabrics, clothing construction, and about the brands we carry

Be comfortable wearing multiple hats 

Possess strong interpersonal and communication skills 

Have 2+ years prior sales experience

Experience in surfing and/or other
outdoor pursuits like skating, hiking, cycling, running preferred; experience riding a variety of surfboards and knowledge of board design is a plus

Hourly range: $20 - $24

To apply, please send a brief introduction about yourself and a resume to careers@pilgrimsurfsupply.com with
the title of the position in the subject line. Only candidates selected for further consideration will be contacted.

We seek a part-time E-Commerce Customer Service & Fulfillment Coordinator to join our tight knit team in Brooklyn.  This position manages the complete cycle of online customer orders, from receipt to delivery, ensuring accuracy, timeliness and high customer satisfaction. 

Specifically, this role involves packing and shipping orders, communicating with customers via email and/or phone, tracking and organizing inventory, managing order
discrepancies, troubleshooting shipping issues, and communicating with fellow team members to ensure smooth operations. 

The successful candidate will be a detail-oriented self-starter who thrives in a fast-paced environment. Working closely with our Brooklyn flagship team, this role reports directly to the co-founders.

Responsibilities:

Locate and properly pack and ship orders

Address customer questions and concerns as they relate to online orders and merchandise in general

Assist in tracking inventory, receiving incoming deliveries, and ensuring proper organization of merchandise

Work with e-Comm manager and leadership to enhance fulfillment operations

Attend weekly meetings to report on customer service and e-commerce activity

Successful Applicants Will:

Have an interest in Pilgrim Surf + Supply and an understanding of the company culture

Have ability to multi-task and prioritize work in a fast paced environment

Be detail oriented, self-motivated and a proactive team player

Exhibit strong verbal and written communication skills

Proficiency in Shopify and Shippo preferred

Have 2+ years related experience

Have experience in surfing and/or other outdoor pursuits like skating, hiking, cycling, running is a plus

Hourly range: $22 - $25

To apply, please send a brief introduction about yourself and a resume to careers@pilgrimsurfsupply.com with
the title of the position in the subject line. Only candidates selected for further consideration will be contacted.