Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply
Pilgrim Surf Supply

68 N 3 ST

BROOKLYN, NY 11249

(718) 218-7456 / EMAIL

Flagship Pilgrim shop in Brooklyn: Open M-F, noon - 8pm. Saturday 11 - 8pm. Sunday 11 - 7pm.

4 AMAGANSETT SQUARE

AMAGANSETT, NY 11930, PO BOX 2819

(631) 267-3598 / EMAIL

Pilgrim shop in Amagansett

Summer Hours: Open daily, 10am - 6pm

Winter Hours: Open Thursday - Monday, 10am - 6pm

1F 1-14-7 JINNAN SHIBUYA-KU

TOKYO, JAPAN

PILGRIM SURF + SUPPLY TOKYO WEBSITE

Pilgrim Surf + Supply carries the following brands in their Brooklyn and Amagansett shops:

ACE & JIG
ARC'TERYX
ARMOR LUX
AUNTIE OTI
BAGGU
BAGS IN PROGRESS
BANTU
BASE RANGE
BASTA SURF
BATTENWEAR
BEAMS+
BIRDWELL
BLUNDSTONE
BLUE RIDGE CHAIR WORKS
BRU NA BOINNE
CAPTAIN FIN CO.
CHOP WOOD CARRY WATER
CLYDE
CONVERSE
DA FIN
DAKINE
DRUTHERS
EARTH TU FACE
EAST SURF WAX
EIR NYC
ETC STOCKPILE
FAIRENDS
FJALL RAVEN
FOX FODDER FARM
FSC BARBER
GIEJO
GLEN E. FRIEDMAN
BRASK BOOKS
HANWAG
HAVAIANAS
HUDSON'S BAY COMPANY
ILLESTEVA
INCIENSO DE SANTA FE
INDUSTRY OF ALL NATIONS
INVENTORY MAGAZINE
JAMES CASEBERE
JUNIPER RIDGE
JUTTA NEUMANN
KASSIA+SURF
KIKA NY
LIBERTINE LIBERTINE
MAKR CARRY GOODS
MISSION WORKSHOP
MOUNTAIN OCEAN
MR. GRAY
KLETTERWERKS
ENGINEERED GARMENTS
NEWMAN OPTICAL
NONNATIVE
NORSE PROJECTS
NU SWIM
OFF SEASON
OLDER BROTHER
PATAGONIA
PILGRIM SURF + SUPPLY
PRISM
RASH WETSUITS
REIGNING CHAMP
RETROSUPERFUTURE
RIUDAVETS
ROUGH & TUMBLE
SAMUJI
SEEA
SLEEPY JONES
SNOW PEAK
STANLEY & SONS APRON AND BAG COMPANY
SUICOKE
SUNNY SPORTS
THE JOURNAL
THE SURFER'S JOURNAL
TIDE & POOL
TRUE AMES
TURTLE BAY
VANS
VENUS OVER MANHATTAN
WAX + CRUZ
WESTERN MOUNTAINEERING 
WOOLPOWER
XCEL WETSUITS

Pilgrim Surf + Supply is seeking responsible, creative, and dependable individuals to join our tight-knit team. We’re growing in many different ways, so opportunity for advancement is abundant for dedicated team members. To apply, please send a cover letter and resumé to pilgrim@pilgrimsurfsupply.com with the title of the position in the subject line. Only candidates selected for further consideration will be contacted.

 

    PILGRIM SURF + SUPPLY SALES ASSOCIATE, BROOKLYN FLAGSHIP SHOP

    Pilgrim Surf + Supply is seeking sales associates to join our Brooklyn flagship shop staff. Must be available 3-5 days, and at least one weekend day. Candidate must be based in NYC.

    RESPONSIBILITIES WOULD INCLUDE:

    • Maintaining highest degree of customer service
    • Ensuring store presentation and operating standards meet expectations
    • Possessing a strong knowledge of our POS system
    • Exhibiting strong interpersonal skills

    APPLICANTS MUST POSSESS:

    • Interest in Pilgrim Surf + Supply and an understanding of the company’s culture
    • Strong interest and/or experience in surfing and its equipment
    • An ability to multitask and self-motivate, must be a team player
    • Strong written and verbal skills

    PILGRIM SURF + SUPPLY SALES ASSOCIATE, AMAGANSETT SHOP

    Pilgrim Surf + Supply is seeking sales associates to join our Amagansett shop staff. Must be available 3-5 days, and at least one weekend day. Candidate must be based in or near Amagansett.

    RESPONSIBILITIES WOULD INCLUDE:

    • Maintaining highest degree of customer service
    • Ensuring store presentation and operating standards meet expectations
    • Possessing a strong knowledge of our POS system
    • Exhibiting strong interpersonal skills

    APPLICANTS MUST POSSESS:

    • Interest in Pilgrim Surf + Supply and an understanding of the company’s culture
    • Strong interest and/or experience in surfing and its equipment
    • An ability to multitask and self-motivate, must be a team player
    • Strong written and verbal skills

    If you have any questions regarding your order, please contact our Online department at pilgrim@pilgrimsurfsupply.com including your order number, the item, and your shipping location.

    If you have any questions about fit of our Pilgrim Surf + Supply garments, please contact pilgrim@pilgrimsurfsupply.com

    ONLINE RETURN POLICY:

    We do not issue refunds. We are happy to issue a store credit for a return or an exchange. Items being sold online at marked down prices are final sale. Swimwear and wetsuits are final sale. The customer is responsible for all shipping expenses incurred with returned items. Due to the costly nature of shipping, international orders are not eligible for exchange.

    Exchanges/returns must be postmarked within 14 days of the original shipping date and should be shipped back to our Online department in a prepaid package. We will not accept CODs. All merchandise must be returned unworn, unwashed, and in its original condition along with the original price tags intact, as well as the original invoice/receipt.

    We have the right to deny any store credit returns/exchanges if it does not meet our policy requirements. We recommend that you send the package back to us via traceable carrier and insure the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.

    Please mail exchanges and store credit returns to:

    Pilgrim Surf + Supply

    ATTN: Return/Exchange

    68 N. 3rd Street

    Brooklyn, New York, 11249

    Upon acceptance of merchandise for exchange, the new item will be shipped upon availability. Please contact us (phone, email, or note within the box) with your credit card information (card number, expiration date, security code) so that we may charge for additional shipping and handling fees for an exchange. Store credit will be issued within 7 business days.

    For return orders, shipping charges are not refunded unless the original item shipped was damaged or the item shipped was incorrect.

    ORDER PROCESSING:

    Once Pilgrim Surf + Supply has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. Please keep in mind that transit times do not include Saturday, Sunday or holidays. Pilgrim Surf + Supply uses FedEx to deliver products, therefore all shipping costs are designated and updated by FedEx standards and protocol.

    We are now offering free FedEx ground shipping within the continental United States on orders totaling $200 or more. THIS DOES NOT INCLUDE FEDEX HOME DELIVERY. Orders will be processed and shipped within 3-5 business days.

    INTERNATIONAL SHIPPING: 

    PLEASE EMAIL PILGRIM@PILGRIMSURFSUPPLY.COM WITH THE SUBJECT “INTERNATIONAL ORDER” TO PLACE YOUR INTERNATIONAL ORDER IF IT IS NOT LISTED ON THE COUNTRIES LIST AT CHECK OUT. Include the items, sizes, and your address for a shipping quote. Pilgrim Surf + Supply uses FedEx for international orders, therefore all international shipping costs are designated and updated by FedEx standards and protocol. You are responsible for any additional taxes and duties. Pilgrim Surf + Supply is not responsible for fees charged by customs.

    STOCK:

    We make every effort to maintain sufficient stock of items on our website; however, we may run out of stock of popular items. We also work to ensure that when you place an order online, the item is also available at the time of shipping. In the rare case that an item is out of stock, we will notify you via e-mail and any changes to your order will be reflected in your order total.

    ONLINE PRICE ADJUSTMENT POLICY:

    We will be happy to refund you a price adjustment if your item was purchased at full price within 3 days of the markdown. Price adjustments do not apply to sale items that are marked down further. Purchases made in store do not qualify for price adjustments. Please contact pilgrim@pilgrimsurfsupply.com with your order number for a price adjustment. 

    ALL MARKED DOWN ITEMS ARE FINAL SALE:

    All items sold are marked down prices are final sale and cannot be returned or exchanged. If we receive a returned sale or final sale item, the package will be returned to you and our customer service will notify you via email. No exchange or return will be issued. We do not refund shipping and handling charges.

    ALL SWIMWEAR AND WETSUITS ARE FINAL SALE.

    All swimwear and wetsuits are final sale. No exchange or return will be issued. We do not refund shipping and handling charges.

    SITE CONTENT

    The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

    This privacy policy sets out how Pilgrim Surf + Supply uses and protects any information you give Pilgrim Surf + Supply when using this website. Pilgrim Surf + Supply is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

    We may collect the following information:

    Pilgrim Surf + Supply collects personal information when you shop and register with us. When you place an order with us, we may ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it.

    Ways Pilgrim Surf + Supply may use your information:

    • To fulfill the orders.
    • Internal record keeping.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • We DO NOT RELEASE any information about you to other companies.

    Pilgrim Surf + Supply is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use the Secure Socket Layer (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Pilgrim Surf + Supply.

    Please contact us with any questions or concerns at pilgrim@pilgrimsurfsupply.com.